Support

Help & Support Centre

Need some support? Our support centre has you fully covered.

Please feel free to contact us via the live chat in the app or email us at support@xonder.co.uk. We're here to help!

Still can't find what your looking for?

Head over to the Xonder support centre for more help and info.

Can’t find what you’re looking for?

Please call us immediately on 0330 127 6080 or go into the Xonder app and freeze your card before reporting it as lost/ stolen in the Card Management settings. Calls may be recorded and monitored for security and training purposes.

Broken or Stolen Payment Card

If your payment card is broken, lost, or stolen, please contact us as soon as possible to secure your account and request a replacement. You can reach us quickly through the live chat in the app or by emailing us at support@xonder.co.uk.

PRODUCT

COMPANY

Xonder Ltd (Xonder) designs and operates the Xonder website. Xonder is not a bank. Xonder’s members will hold digital wallets provided by Lerex Technology Limited (Lerex) (Firm Reference Number: 900573). Your Account is provided by Moorwand Ltd (FCA Reference No 900709). Any communications in relation to the account can be sent to Moorwand Ltd, Irongate House, 30 Dukes Place, London, EC3A 7LP, United Kingdom.
Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. This card is issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission.