If you haven’t received your card after the time period mentioned, please get in contact with our Customer Service Team who are available 24/7, via the Help chat in Settings under Need Help? To get here you need to:

1. Click the Settings which can be found in the top right corner of the Xonder App screen.
2. Once in the Settings, click the last option labelled Need Help?
3. Start typing and someone from our team will on hand to help within minutes.