Pre-Authorisation
- Press Menu and then select Pre-Auth
- Enter amount and cofirm with the green button
- Wait for display to show insert card – if card holder present insert card, otherwise manually enter the card number, expiry and CVV
- When prompted, ask card holder to enter PIN
- Display show Authorisation response and merchant receipt prints
- When Print Customer Copy appears, press the green button to print receipt for the card holder
- Remove card
Complete a Pre-Authorisation (Capture)
- Press Menu and then select Completion
- When prompted the amount must not exceed the Pre-Authorisation enter amount and confirm with the green button
- Display shows insert card
- When prompted Authorisation Code enter the matching pre-authorisation by typing the nubers using the keypad – letters can be entered using the keypad plus the F4 key, e.g. an A is achieved by presisng 2 then using the F4 key (Note: the “Authorisation code must be entered exactly the same as the autorisation code printed on the pre-authorisation recepit)
- Display shows Authorisation response and merchant receipt prints
- Verify signature, if available when Signature verification appears
- Select Yes by presisng the green button
- When Print Customer Copy appears, press the green button to print receipt for the card holder
- The receipt for the card holder prints
- Remove card
Pre-Authorisation Cancellations
- Press Menu and then select Pre-Authorisation Cancelled
- Enter Pre-Authorisation code and confirm with the green button
- Enter full amount and confirm with the green button
- Receipt prints
Pre-Authorisation Top-up
- Press Menu and then select Pre-Authorisation
- Enter Pre-Authorisation Top-up
- Enter Pre-Authorisation code and confirm with the green button
- Enter top-up amount and confirm with the green button
Note: Pre-Authorisation completions and top-ups must be carried out on the same terminal that the original Pre-Authorisation was carried out on. Additionally, the Authorisation code must be entered exactly the same as the authorisation code printed on the pre-authorisation receipt for cancellations or refunds to be processed. When doing a Pre-Authorisation top-up, the original pre-auth code must be used.
