Refund

• Press Menu then select Refund
• Enter refund password
• enter amount to refund and confirm with the green button
• Wait for display to show the contactless logo to insert card
• When prompted Signature verification select Yes by pressing the green button and the receipt for the card holder prints
• Remove card

Note: You could be at risk of a chargeback if a refund is not made to the original card used for the purchase.

• Press Menu then select Refund – enter password if required
• Display shows Currency Change, confirm with the green button
• Select currency from Choose Currency list
• Enter the transaction amount in the local cuurency (local currency amount can be found on the receipt) and confirm with the green button
• Enter the exchange rate (exchange rate can be found on receipt) and confirm with the green button
• Enter amount in card holder’s currency (card holder’s currency amount can be found on the receipt) and confirm with the green button
• Display shows Full Refund Amount on DDC Refund Screen, confirm with the green button
• Wait for display to show the contactless logo to insert card
• Enter the administrator passwordand confirm wiht the green button – if required
• When prompted Signature Verification select yes by presisng the green button and the receipt for the cardholder prints
• Remove card

Note: the card holder must make the choice of DCC currency acceptance